Reference

What You Agree To When You Use 77fp

These terms set out your rights and obligations when you open and use a 77fp account, including how deposits through bKash, Nagad and Rocket are handled and what conduct we expect.

Account eligibility rulesbKash, Nagad, Rocket deposit termsWithdrawal conditionsAccount conduct policyJurisdiction-dependent access
77fp What You Agree To When You Use 77fp
HOW WE HANDLE THIS

Our Commitments Under These Terms

We handle account data, wallet transactions and conduct disputes according to the obligations we set out here. Each point below is a specific commitment we hold ourselves to — not a general statement.

Wallet Verification

When you withdraw to bKash, Nagad or Rocket, we check that the mobile number matches your registered account. This step protects your funds from misdirected transfers.

Account Security

Your account login is protected by OTP verification at each session. We do not store full wallet credentials — only the mobile number you registered at signup.

Data Retention

We keep transaction records and account activity logs for as long as required by our operational policy. You can request a summary of your own data through the support email.

Terms Change Process

Any revision to these terms is dated at the top of this page. We do not make silent changes — the revision date moves forward every time a clause is amended.

TERMS CONTACT PATHS

Ask Us About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about your account, our support team handles terms-related queries directly. Reach us through the channels below and include your registered account email so we can pull up your record without delay.

Live Chat Start a chat from your account dashboard for terms queries. Available for account holders with a verified bKash, Nagad or Rocket wallet on file.
Email Support Send terms or dispute queries to our support address. Include your account ID and the clause number you are asking about for a faster response.
Help Centre Our Help Centre holds plain-language summaries of key clauses — account eligibility, wallet rules and withdrawal conditions — updated whenever the terms change.

Common Questions About These Terms

These are the questions we get most often about account terms, eligibility and wallet rules. If your question is not here, use live chat or email and reference the clause that concerns you.

Yes. The same account terms apply regardless of which wallet you use. Nagad, bKash and Rocket are all covered under the deposit and withdrawal clauses in this document.

No. Your deposit wallet must be registered in your own name and match the details on your 77fp account. Third-party wallet deposits are a breach of these terms and may lead to account suspension.

If we close your account for a terms breach, we will follow our internal review process before releasing any remaining wallet balance. Contact support with your account ID to open a review.

Eligibility depends on your local law and the regions we currently serve. We do not confirm legal status for individual locations — you are responsible for checking your own jurisdiction.

Yes. Send a data request to our support email with your registered account ID. We will provide a summary of stored transaction records and account activity within our standard response window.

Raise the specific clause via live chat or email before continuing to use the account. Continued use after you have read these terms constitutes acceptance, so contact us first if something is unclear.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.