Reference

How 77fp Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, deposit via bKash, Nagad, or Rocket, and use our lobby — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access or delete dataCookie and device data clarityDirect contact for data requests

Explore the Lobby Read FAQ

HOW WE PROTECT IT

Security, Cookies, Retention and Account Access

We take several concrete steps to keep your data secure and to give you clear control over what we hold. Each area below covers a specific part of how we manage privacy on your account.

Account Security

Your account is protected by password authentication and OTP verification on login. We do not store your bKash, Nagad, or Rocket PIN — only the transaction reference our payment system generates.

Cookies and Device Data

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage or clear cookies through your mobile or desktop browser settings at any time.

Data Retention Period

Active account data is held for the duration your account is open. After closure, we keep only what applicable law in your region requires us to retain, then delete the rest on request.

Requesting Changes

To correct an error in your account details or request a copy of your data, contact support through live chat or email. We verify your identity before acting on any data change request.

Data We Hold and Why We Hold It

77fp Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We store your transaction records to verify deposits and process withdrawals accurately. Device information, including your browser type

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and mobile operating system, is collected to keep your session stable across the app and mobile browser. We do not sell your personal data to third parties. Payment details linked to bKash, Nagad, or Rocket are used only to process the transaction you authorise and to
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meet any verification steps required under applicable rules. We retain account data for as long as your account remains active and for a further period as required by applicable law in your region. If you close your account, you can request confirmation of what data we
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hold and ask us to delete what we are not legally required to keep. The scope of this policy applies where 77fp services are available under local law and eligible region rules.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to review, correct, or remove the personal data we hold on your account, our support team handles these requests directly. You can reach us through live chat inside your account dashboard, by email, or through the help form on our contact page. We aim to respond to all data-related queries within a reasonable time, and we will let you know if a request needs more verification steps before we can act on it.

Common Questions About Your Data at 77fp

These are the questions we hear most often about how your personal and payment data is handled. If your question is not here, reach out through live chat or the help form.

We store only the transaction reference generated when you make a deposit. Your bKash or Nagad account number is not retained in a form that can be reused or shared by us.

Yes. Contact us through live chat or email and we will compile the data held under your account. We will verify your identity first, then send the summary to your registered contact.

Submit a deletion request via the help form or live chat, selecting the privacy category. We delete what we are not legally required to keep and confirm when the process is complete.

Only staff with a direct operational need — account verification, withdrawal processing, or data support — can access your information. We do not share it with third-party advertisers.

This policy applies where 77fp services are available. Access and data rights depend on your local law and eligible region. If you are unsure, contact support before opening an account.

Open your mobile browser settings, find cookies or site data, and you can clear or block cookies set by 77fp. This may log you out of your current session.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoEligible Region Note Bangladesh InfoFAQ

How 77fp Handles Your Personal Information

Security, Cookies, Retention and Account Access

Account Security

Cookies and Device Data

Data Retention Period

Requesting Changes

Reach Us About Your Privacy

Common Questions About Your Data at 77fp

01 Does 77fp store my bKash or Nagad account number?

02 Can I request a copy of all the data you hold on my account?

03 How do I ask 77fp to delete my personal data?

04 Who can access my account and payment information inside 77fp?

05 Does this privacy policy apply to me if I am in Bangladesh?

06 How do I manage cookies from 77fp on my mobile browser?

Privacy Policy

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